l444b Privacy Policy

1. Introduction

l444b ("we", "our", or "platform") is a trusted online casino and betting service provider in Bangladesh. We give the highest priority to the privacy of our users ("you" or "member"). This privacy policy will inform you what types of information we collect when you use the l444b website or application, why we collect it, and how we keep that information secure.

Please read this policy carefully. By using l444b's services, you will be considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2. What Types of Information We Collect

During account registration and use of l444b's services, we may collect various types of information. This information is mainly divided into two categories:

2.1 Information You Provide Directly

Information you give us directly includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Residential address
• Content of communications submitted to customer support

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time, date, and duration of site visits
• Pages visited and click history
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

3. Purpose of Using Information

l444b uses your personal information only for the following legitimate purposes:

• Account management: To handle registration, authentication, and account security.
• Financial transaction processing: To complete deposit and withdrawal requests.
• Identity verification (KYC): To verify identity and age in compliance with applicable regulations.
• Customer support: To resolve your questions and complaints.
• Platform improvement: To analyse user experience and improve service quality.
• Promotional communications: To inform you about bonuses, offers, and new services with your consent.
• Fraud prevention: To detect and prevent suspicious activity.
• Responsible gaming: To identify problematic gaming patterns and provide necessary support.

4. Cookie Policy

l444b uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential cookies: These are necessary for the basic functionality of the website and cannot be disabled.
• Performance cookies: Help analyse site usage and improve services.
• Preference cookies: Remember your language and other personal preferences.
• Session cookies: Maintain your logged-in state and are deleted when the session ends.

You can control or delete cookies through your browser settings. However, disabling cookies may limit some features of the website.

5. Information Sharing and Disclosure

l444b does not sell your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, technical support, and fraud prevention. These partners receive only the information necessary for their designated services and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may disclose information when required to comply with legal directives from authorities, court orders, or regulatory requirements.

5.3 Fraud and Security Protection

Information may be shared where necessary to prevent and investigate fraud, money laundering, or other illegal activities.

6. Data Security Measures

l444b uses industry-standard technology and practices to protect your personal information. Our security infrastructure includes:

• SSL/TLS encryption: 256-bit encryption is active on all data transfers.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Encrypted database: All stored data is kept in encrypted form.
• Regular security audits: Periodic security reviews by third-party experts.
• Restricted access: Only authorised staff can access the necessary information.
• Firewall and intrusion detection: 24-hour system monitoring.

Please note that no transmission of data over the internet or electronic storage is 100% secure. We do our best, but cannot guarantee absolute security.

7. Data Retention Period

l444b retains your personal information only for as long as necessary. General guidelines:

• Active account data: For as long as the account remains active.
• Transaction records: For the period required by applicable law.
• Customer support communications: For at least five years after the service ends.
• KYC documents: For the period required by regulatory obligations.

Even after an account is closed, some information may be retained for a specified period due to legal and regulatory obligations.

8. Your Rights

You have the following rights over your personal information:

8.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide you with a copy of that information.

8.2 Right to Correction

If your information contains any errors or is incomplete, you may request a correction.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal and regulatory obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

You may withdraw consent given for marketing communications at any time. However, this will not affect the validity of prior processing.

To exercise the above rights, please contact us: [email protected]

9. Protection of Minors

l444b strictly does not provide services to anyone under the age of 21. We verify age at registration and do not knowingly collect information from minors. If we become aware that someone under the age of 21 has used our services, that account will be closed immediately and the associated information will be deleted.

This platform is operated for those aged 21 and above only. To learn more about responsible gaming, visit our Responsible Gaming page.

10. Special Protection of Payment Information

All mobile banking transaction information including bKash, Nagad, Rocket, and Upay is handled with special care:

• Complete payment information is not stored on our servers.
• After a transaction, processing is completed directly within the payment provider's system.
• Only the necessary reference information is retained for transaction records.
• All financial information is protected by industry-standard encryption.

11. Changes to This Policy

l444b reserves the right to update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the site. Continuing to use the platform after a change will be considered your acceptance of the updated policy terms.

The "Last Updated" date at the top of the policy always reflects the date of the most recent change. We can provide older versions upon request.

12. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct chat service, in Bengali

We try to respond to all requests as quickly as possible.